Shipping policy
At Harrintons, we aim to deliver every order efficiently, securely, and on time. Below is our shipping policy to help you understand how your order is processed and delivered.
Order Processing
Orders are typically processed within 1 business days after payment confirmation. During busy seasons, promotional periods, or holidays, processing times may be slightly extended.
Orders are not processed on weekends or public holidays.
Shipping Times
Estimated delivery times may vary depending on your location and the courier service selected at checkout. Once dispatched, UK mainland orders are typically delivered within 1–3 working days. Please note that shipping times can occasionally vary due to regional logistics, courier demand, or external delivery factors.
While we always aim to deliver within the estimated timeframe, delivery dates are not guaranteed.
Tracking Information
Once your order has been shipped, tracking details will be sent via email where available. Customers can use the tracking number to monitor shipment progress.
Shipping Costs
Shipping charges are calculated at checkout based on destination, order size, and selected shipping method. Promotional free shipping offers may apply where advertised.
Delays & External Factors
While we work hard to meet estimated timelines, delays may occasionally occur due to:
- Weather disruptions
- Customs clearance
- Courier operational issues
- High seasonal demand
- Incorrect shipping information provided at checkout
Incorrect Address Details
Customers are responsible for providing accurate shipping details. Harrintons is not responsible for delays or failed deliveries caused by incomplete or incorrect address information.
Lost or Missing Parcels
If your package appears delayed or lost in transit, please contact our support team. We will work with the shipping carrier to assist in locating the shipment.